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Privacy Statement

 

Strengthscope Limited
Strengthscope
Unit L.309
The Print Rooms 160-180 Union Street
London
SE1 0LH
UK
Registered in England and Wales
Company Number 05726967

1. Data protection

Strengthscope is committed to protecting and respecting your privacy, and to acting in compliance with the UK Data Protection Act 2018 and GDPR regulations.

Simply visiting Strengthscope’s website does not require you to reveal personal data. But if you ask us for information, order products or services, register with us, use our services or report a problem, we collect any personal data you submit to us, and details of the transactions between you and us. In addition, we store information you may give us about your interests, or we may learn about these from your use of our goods and services.

This policy will explain how we collect, use and process the data that you give us.

We adopt a layered approach to privacy and data protection of which this privacy policy is one aspect. We also have fair collection notices at various points on our website and other operational systems where data is collected. These fair collection notices appear as pop-ups or as forms for completion at the relevant points where data is collected.

Whenever you give us personal data via our website, you are consenting to its collection and use in accordance with this privacy policy and any fair collection notice which is notified to you at the time of giving us such data.

2. Our services

We hold the data necessary to offer services provided on our website. We do not ask for or use more data than necessary to provide you with a proper service. This means we process and hold data related to free resource request, purchases and subsequent support related to those purchases, in accordance with Article 6(1)(b) of the General Data Protection Regulation (GDPR). Any processing of your data is only done to provide or perform the services or products you have requested and purchased.

3. Data protection register

Data is only used for the purposes described in our entry on the Data Protection Register.

4. Required period

We only hold personal data for as long as necessary. Once data is no longer needed we delete it.

5. Card & payment processing data

We use third-party payment providers to handle card and payment processing data securely. We never see or store any card or payment information. In accordance with Article 6(1)(b) of the General Data Protection Regulation (GDPR) any other data is only used to process your purchase securely. In accordance with Article 6(1)(c) of the General Data Protection Regulation (GDPR), we need to retain data related to all purchases to fulfil our existing legal obligations to account for tax and VAT on all transactions.

6. Backup & data storage

For administrative reasons, customer data and email subscription data may be passed to and stored securely with third party service providers located outside the EEA (European Economic Area). This is done to backup and preserve your data where it is needed to carry on offering a service to you.

7. Customer requests

As a customer, you can at any time (and free of charge) request details of the data we hold relating to you – and you can also request any such data is amended or deleted. Please note that if you request deletion of your data, this may prevent us from offering any further support relating to your previous purchases.

8. Email updates

We regularly email website news and information updates to those customers who have specifically subscribed to our email service. All subscription emails sent by us contain clear information on how to unsubscribe from our email service. Our email service is an opt-in service only; with your prior consent required in accordance with Article 6(1)(a) of the General Data Protection Regulation (GDPR). This means to subscribe you must enter your details into the email subscription pop up box on this website and submit them to us.

9. Our promise

We never sell, rent or exchange mailing lists.

10. Data sharing with partners

We only share client data with our partners as part of the product fulfilment process.

All of our partners operate their own privacy policy in full accordance with the General Data Protection Regulation (GDPR).

11. Spam

In accordance with the Privacy and Electronic Communications (EC Directive) Regulations 2003, we never send bulk unsolicited emails, (popularly known as Spam) to email addresses.

12. Product updates

We may send emails to existing customers or prospective customers who have enquired or registered with us, regarding products or services directly provided by us.

13. Email content

All emails sent by us will be clearly marked as originating from us. All such emails will also include clear instructions on how to unsubscribe from our email service and any future emails. Such instructions will either include a link to a page to unsubscribe or a valid email address to which you should reply, with “unsubscribe” as the email subject heading.

14. Cookies

Our website uses “cookies” to track use and allow customers to purchase from our website. Please note that these cookies do not contain or pass any personal, confidential or financial information or any other information that could be used to identify individual visitors or customers purchasing from our website. Please note that you are free to refuse cookies. However, for purely technical reasons this may prevent you from purchasing from our website. This is because anonymous cookies are commonly used to keep track of the contents of customers’ shopping baskets or trolleys during the checkout process. This facility ensures that the items added to (or removed from) your basket are accurately stated when you go to pay.

15. Contact us

If you have any questions relating to our Privacy Policy, please email us at help@strengthscope.com or use our contact form.

 

This policy was last updated on 24/01/2020

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