Unit 437, The Metal Box Factory,
30 Great Guildford Street,
London SE1 0HS
Registered in England and Wales
Company Number 05726967
Strengthscope is committed to protecting and respecting your privacy, and to acting in compliance with the UK Data Protection Act 2018 and GDPR regulations. Our lawful basis for processing the data is consent.
Simply visiting Strengthscope’s website does not require you to reveal personal data. But if you ask us for information, order products or services, register with us, use our services or report a problem, we collect any personal data you submit to us, and details of the transactions between you and us. In addition, we store information you may give us about your interests, or we may learn about these from your use of our goods and services.
This policy will explain how we collect, use and process the data that you give us.
Any special category data that is collected is only used to provide demographic verification and reporting on the validity of the Strengthscope® tools. This information is always optional, and if used for verification purposes it will be aggregated and anonymous.
We hold the data necessary to offer services provided on our website. We do not ask for or use more data than necessary to provide you with a proper service. This means we process and hold data related to free resource requests, purchases, subsequent support related to those purchases and completion and use of our products. This is in accordance with Article 6(1)(b) of the General Data Protection Regulation (GDPR). Any processing of your data is only done to provide or perform the services or products you have requested and purchased.
Data is only used for the purposes described in our entry on the Protection Register.
Unless otherwise agreed we hold data indefinitely to enable you to continue to gain access to the products purchased.
We use third-party payment providers to handle card and payment processing data securely. We never see or store any card or payment information. In accordance with Article 6(1)(b) of the General Data Protection Regulation (GDPR) any other data is only used to process your purchase securely. In accordance with Article 6(1)(c) of the General Data Protection Regulation (GDPR), we need to retain data related to all purchases to fulfil our existing legal obligations to account for tax and VAT on all transactions.
For administrative reasons, customer data and email subscription data may be passed to and stored securely with third party service providers located outside the EEA (European Economic Area). This is done to backup and preserve your data where it is needed to carry on offering a service to you.
As a customer, you can at any time (and free of charge) request details of the data we hold relating to you – and you can also request any such data is amended or deleted. Please note that if you request deletion of your data, this may prevent us from offering any further support relating to your previous purchases. We recognise and uphold all individual rights as specified in the General Data Protection Regulation (GDPR)
We regularly email website news and information updates to those customers who have specifically subscribed to our email service. All subscription emails sent by us contain clear information on how to unsubscribe from our email service. Our email service is an opt-in service only; with your prior consent required in accordance with Article 6(1)(a) of the General Data Protection Regulation (GDPR). This means to subscribe you must enter your details into the subscription pop up box on this website and submit them to us.
We never sell, rent or exchange mailing lists.
We only share client data with our partners as part of the product fulfilment process.
In accordance with the Privacy and Electronic Communications (EC Directive) Regulations 2003, we never send bulk unsolicited emails, (popularly known as Spam) to email addresses.
We may send emails to existing customers or prospective customers who have enquired or registered with us, regarding products or services directly provided by us.
All emails sent by us will be clearly marked as originating from us. All such emails will also include clear instructions on how to unsubscribe from our email service and any future emails. Such instructions will either include a link to a page to unsubscribe or a valid email address to which you should reply, with “unsubscribe” as the email subject heading.
This policy was last updated on 04/01/2021